Physical Therapy Billing Software Tasks

Software plays a major role in the office management of almost all the medical fields. Physical therapy clinics aren’t an exception. Physical therapy billing software helps both the owners and the patients of a clinic where the software is being used. The physical therapy billing software often has functions related to billing and keeping the patient’s records organized and easily accessible.

Physical therapy billing software improves organization and compliance with medical record keeping and billing practices. Modern medical software is designed by experts in both the billing and the physical therapy field. Such software typically goes through vigorous testing with medical offices.

Such well-designed physical therapy billing software provides a lot of features like generating claims, patient scheduling, and documentation of the patient’s visits. Most of the physical therapy billing software has the following modules:

  • Check In
  • Display
  • Update & Bill
  • Submit Claim
  • Post Payment
  • Alert
  • Follow Up

All of the above mentioned eight modules have their own tasks which simplifies the billing work in a physical therapy clinic. The tasks that are present in all of the modules pf the physical therapy billing software are as follows:

Check In:

This module deals with getting information from new patients and storing the information. All the new patients will be given a unique code using which they will be identified by the physical therapy billing software when they come for next visit. That unique code is usually called the key tag.


Display module deals with retrieving the already stored patient’s information using their unique key tag when needed. Retrieving involves the fetching of the physical therapy patients information such as notes given for an individual patient by the physical therapist, X-rays, and their account data such as the bills paid by them and the mode of payment which they have used.

Update & Bill:

The records including the patient’s contact information need to be kept up to date. Billing can include pending claims submitted to the insurance companies, claims that have been denied and need to be edited, and outstanding balances owed by the patients.

Submit Claim:

This involves the task of submitting claims to the insurance companies. The claims will be submitted for payments after they are processed.

Post Payment:

The typical physical therapy billing software allows users to record what payments were collected from insurance companies and customers.


This module is one of the high lights of the physical therapy billing software as it alerts the person who manages the software with delays or underpayments. A common alert function notifies the user if important patient data is missing from the patient’s record or billing form.

Follow Up:

This section deals with the task of keeping track of outstanding balances and the status of claims.

Managing all these above mentioned tasks without a proper physical therapy billing software would require a significant amount of time and energy. The physical therapy billing software helps the office staff to be more efficient in this often complicated yet crucial part of office management.


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